New & Improved
Exciting news for existing and future Ss Brew Kettle owners. The trub dam has been updated to increase stability and improve the seal between pot and silicone dam. What does this mean? Ss Brew Tech has released a silicone dam replacement which all but completely covers the existing stainless dam apparatus. This was done in order fix an issue where the silicone dam would detach during the boil which resulted in the dam not blocking hop particulate. The fix was a total redesign of the silicone sleeve which now snuggly wraps around the entire stainless dam. The height of the silicone sleeve has also been increased to minimize the space between dam and bottom of the brew kettle.
Perhaps the greatest aspect of this update is that all existing owners of the brew kettle were mailed out replacements at no cost. In addition all new brew kettles will be outfitted with the new dam.
It’s clear that the Ss Brew Tech team is listening to customer feedback and the fact that they fixed this complaint promptly with no charge to the customer definitely says something about their mentality and customer service. They could have easily sold it separately or as part of an expensive accessory pack. I’m excited to try the new model out. Ss Brew Tech also says they will be adding extra trub dams for purchase on their accessories page soon – so if you want extras, you’ll be able to get ’em.
In case you missed it, my homebrew setup along with my dog willow and facial hair were featured on an SS Brew Tech ad in BYOB and Zymurgy. It was part of a new campaign the company is doing to feature home brewers using their gear. It was also really cool to actually be able to meet the superstars behind the equipment outside of the customer service email and beer conventions.
Behold, the evidence.
You can see more photos from my photo shoot while simultaneously learning how you can get featured in an Ss Brew Tech ad at www.itsbrewday.beer.
I’m still working on my video review for the Chronical to go along with the written one. I’m really liking these conical fermentors and I want to be thorough. More soon.